What does ‘Delayed, Not Yet Shipped’ Mean on Amazon? (2024)

In this article, we will be discussing about the order delivery status in Amazon and deep dive to Delayed, Not yet Dispatched status on Amazon order page.

From selling books out of a garage to becoming the world’s largest online marketplace, Amazon has revolutionized how we shop. Amazon’s vast array of services extends beyond retail, offering digital streaming, cloud computing, and artificial intelligence.

Yet, at the heart of its operations lies its e-commerce platform, characterized by its efficient delivery system. But sometimes, we encounter the term ‘Delayed, Not Yet Shipped’ on our order status, leading to a flurry of questions. This guide seeks to shed light on this and much more.

What Does ‘Delayed – Not Yet Shipped’ Mean On Amazon?

‘Not Yet Shipped’ is an Amazon order status that indicates your package hasn’t left the warehouse or distribution center.

It usually shows up when your order has been processed and packed but hasn’t been dispatched for delivery.

‘Delayed, Not Yet Shipped’ is a similar status but indicates an additional time lag in processing your order. It usually appears when there’s an unexpected issue with fulfilling your order. These issues could range from payment problems, inventory shortages, or unexpected demand for the product.

If your order status is ‘Delayed, Not Yet Shipped,’ it’s crucial to remember that while it might cause a delay in the arrival of your order, it doesn’t necessarily mean your order won’t arrive. It’s often temporary, and once the issue causing the delay is resolved, the order status will change, and your package will be on its way.

Common Reasons Behind Amazon Shipment Delays

Just like any complex logistical operation, Amazon’s shipping process can sometimes encounter issues that cause delays. Some of these include:

  • Inventory Shortages: One of the most common reasons for delays, especially when dealing with high-demand products. Amazon usually updates product availability on the website, but discrepancies can occur due to timing or sudden spikes in demand.
  • High Demand: High-demand periods like Black Friday, Cyber Monday, or the holiday season might see a surge in orders, potentially overwhelming Amazon’s usually efficient processing system.
  • Payment Issues: Any issues with payment authorization can halt the shipping process. This might occur due to incorrect billing information or insufficient funds in your account.
  • Carrier-Related Delays: Amazon relies on several delivery services to ship their products. Any operational issues faced by these carriers can subsequently impact your order delivery.

Here is the details about the order delivery delay as mentioned by the Amazon – Late Deliveries.

What Happens If Amazon Doesn’t Ship In 2 Days?

Amazon Prime, one of Amazon’s most popular services, offers the convenience of 2-day shipping on eligible items. But what happens when that doesn’t go as planned?

According to Amazon’s policy, if an item eligible for Guaranteed Accelerated Delivery is late, Amazon may refund the shipping fees associated with that item.

Prime members, who get free 2-day shipping, may also receive compensation. It could be a one-month extension on the Prime membership or, in some cases, an account credit.

While Amazon is known for its swift and reliable delivery, understanding that delays can happen is crucial. It’s always recommended to reach out to Amazon’s customer service for the most accurate information in such situations.

Understanding Different Amazon Order Statuses

Amazon uses several order statuses to keep customers informed about their purchases. Let’s decode the meaning behind each of these:

  • Order Received: This status signifies that Amazon has received your order but it hasn’t been processed yet.
  • Preparing for Shipment/Dispatch: Amazon is currently packaging your order and getting it ready for shipment.
  • Shipped/Dispatched: The order has left the Amazon facility and is now with the carrier for delivery.
  • Out for Delivery: The carrier is currently delivering your order. It should reach you within the day.
  • Delivered: Your order has been successfully delivered at the delivery address.

These statuses can provide a rough timeline of when to expect your order. However, unforeseen delays can cause changes to this timeline.

What’s the Typical Amazon Shipping Duration?

Amazon shipping duration varies depending on the type of delivery option chosen. For non-Prime members, standard shipping for domestic orders typically requires 3 to 5 business days after the orders have been processed, which takes an additional 1-2 days.

On the other hand, Amazon Prime members enjoy expedited delivery. Eligible items are typically delivered within 2 days after processing. In select areas, Prime members also have access to same-day delivery for eligible items.

What to do if Amazon order gets delayed?

If you find your Amazon order delayed, it can be frustrating, especially if you need the item urgently. However, there are a few steps you can take to navigate this situation:

  1. Keep Tracking: Use the order tracking feature on Amazon to keep an eye on the order status. It may give you real-time updates on the order’s progress.
  2. Contact Amazon: Amazon has robust customer service, reachable via chat, email, or phone. Reach out to them with your order number for more detailed information.

Can You Cancel a ‘Delayed, Not Yet Shipped’ Order?

Amazon provides you with the option to cancel any order that has not entered the shipping process. If your order displays the status ‘Delayed, Not Yet Shipped,’ you should still be able to cancel it. You can do this by visiting the ‘Your Orders’ section on Amazon.

Keep in mind, though, once the order status changes to ‘Shipping Soon’ or ‘Shipped,’ you may not be able to cancel the order using the online system. In this case, your best option is to contact Amazon customer service directly.

You can even change the delivery address of the order if the package is not yet shipped. But if it is shipped you cannot cancel it online. Instead you can refuse the order at your doorstep.

Frequently Asked Questions

Can I speed up a ‘Delayed, Not Yet Shipped’ order?

While Amazon automatically tries to expedite all orders, customers can’t specifically speed up a ‘Delayed, Not Yet Shipped’ order. However, reaching out to Amazon’s customer service can provide more clarity.

What’s the maximum delay I can expect in my Amazon order?

The maximum delay can vary based on several factors, including the item, delivery location, and more. Typically, Amazon aims to resolve most delays within a few days.

Does Amazon compensate for delayed orders?

Yes, for items eligible for Guaranteed Accelerated Delivery that are late, Amazon may refund the shipping fees. Prime members may also receive compensation in certain scenarios.

Can I change the delivery address of a ‘Delayed, Not Yet Shipped’ order?

Yes, if the order is not yet in the shipping process, you can change the delivery address. But once it’s shipped, changes may not be possible.

What should I do if my order status shows ‘Delivered’ but I haven’t received it?

In such cases, first check with your neighbors or building reception. If still not found, contact Amazon’s customer service for further assistance.


Navigating through Amazon’s shipping process can seem daunting, but understanding the different statuses and what they entail can significantly ease the process. Despite occasional hiccups like ‘Delayed, Not Yet Shipped,’ Amazon’s commitment to customer satisfaction ensures that your order will reach you.

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